3. You Are Not Alone

You are not alone.

If you are experiencing violence in your relationship/s, there are local and national support services for you that are dedicated to supporting lesbian, gay, bisexual, trans and gender diverse, intersex and queer (LGBTQIA+) people in the community.

Many of these services can be accessed via phone, through web-chat (online), and/or in-person provide you the option on how and when to reach out for support. These services exist to listen to you, provide you with options, and support you to decide what feels right for you. This may include information, over-the-phone counselling, referral and/or advice around your support, reporting options, and more.

If you would like to locate a service that is right for you via a map, you can access Say It Out Loud for free for a directory of services near you:

Say It Out Loud

There are a variety of Australia-wide (national) services and Queensland-based support services for domestic, family, and sexual violence alongside reporting options, services for your sexual and reproductive health, and other needs.

UQ Support Services

National Support Services

Service	Service Type	Phone	Opening Hours	Location	Specialist group
Qlife	Information Counselling Advice	1800 184 527	3pm – 12am, 7 days	Australia-wide	LGBTQIA+ specific
1800 Respect		1800 737 732	24 hours, 7 days		LGBTQIA+ inclusive
DVConnect Womensline		1800 811 811	24 hours, 7 days		LGBTQIA+ inclusive
DVConnect Men’s Line		1800 600 636	9am – 12am, 7 days
DVConnect Sexual Assault Helpline		1800 010 120	7.30am – 11.30pm, 7 days
Kids Helpline		1800 55 1800	24 hours, 7 days	24 hours, 7 days	LGBTQIA+ inclusive

Queensland Support Services

Community Support Services

Service	Service Type	Phone	Opening Hours	Location	Specialist group
Brisbane Rape & Incest Survivors Support Centre	Information Counselling Advice	(07) 3391 0004	Monday to Friday, 9am – 1pm	Brisbane – Woolloongabba	Women aged 15 years and above
Domestic Violence Action Centre (DVAC)	Information Counselling Advice Legal Support	Support service numbers Ipswich – (07) 3816 3000 Toowoomba – (07) 4642 1354	Monday to Friday, 8am – 6pm	Queensland – Ipswich, Toowoomba	LGBTQIA+ inclusive
Gold Coast Centre Against Sexual Violence Inc.	Information Counselling Advice	(07) 5591 1164	–	Queensland – Southport	–
Immigrant Women’s Support Service	Information Counselling Advice Crisis Support	(07) 3846 3490	Monday to Friday, 9am – 4pm	–	Culturally and linguistically diverse women LGBTQIA+ inclusive
LGBTI Legal Service Queensland	Legal	(07) 3124 7160	Monday to Friday, 9am – 4.30pm	Brisbane – West End	LGBTQIA+ specific
Murrigunyah – Familly and Cultural Healing Centre	Information Counselling Advice Court Support	(07) 3290 4254	Monday, Tuesday, Thursday, Friday, 9am – 5pm	Brisbane – Woodridge	Aboriginal and Torres Strait Islander communities
Safe Connections Toowoomba	Counselling	1300 991 443	–	Queensland –Toowoomba	LGBTQIA+ specific
Victim’s Assist QLD	Information Advice Financial assistance	1300 546 587	Monday to Friday, 9am – 5pm	Queensland – Brisbane	Survivors of violent crimes
Working Alongside People with Intellectual and Learning Disabilities (WWILD) – Sexual Violence Prevention Association	Information Counselling Advice Training	(07) 3262 9877	Monday to Friday, 9am – 5pm	Queensland – Wooloowin	People with intellectual or learning disabilities, age 12 and over LGBTQIA+ inclusive
Zig Zag – Young Women’s Resource Centre Inc.	Information Counselling Advice	(07) 3843 1823 info@zigzag.org.au	Monday to Friday, 9am – 5pm	Brisbane – Camp Hill, Inala, Nundah	Young women aged 12-25 years
Women’s Legal Service Queensland	Legal	1800 957 957 (1800 WLS WLS)	Monday to Friday, 9am – 3pm	Brisbane – Annerley	Women in Queensland
54 Reasons	Information Counselling Advice	1800 874 996	Monday to Friday, 8.30am – 4.30pm	Queensland – South Brisbane, Townsville, Mt Isa	Men aged 14 years of age and over
Open Doors Youth Service	Information Counselling Advice Support Advocacy Emergency relief	(07) 3257 7660	Monday to Friday, 10am – 5pm	Brisbane – Fortitude Valley	Young people aged 12-24 years LGBTQIA+ specific

Reporting through the police

The QPS LGBTI Liaison Program was established in 1997 to support the delivery of a professional, non-discriminatory, accessible policing service to LGBTIQ+ communities.

LGBTI liaison officers can support you by providing discreet, non-judgemental advice, assistance or referral for all police-related matters. LGBTI liaison officers are also called upon to use their knowledge to support police investigators in LGBTI-related prejudice motived crime, domestic and family violence, and criminal matters.

You can find more information about how to connect with an LGBTI liaison officer at the following link: https://www.police.qld.gov.au/police-and-the-community/lgbtiq-communities

Helpful websites and resources

Service	Focus	Website
LGBTQ Domestic Violence Awareness Foundation	Supporting LGBTQ victims and survivors of domestic violence and abuse through awareness, education and breaking down barriers to accessing help.	https://www.dvafoundation.org/
Black Rainbow	Supporting the positive health and wellbeing for Aboriginal and Torres Strait Islander Lesbian, Gay, Bisexual, Transgender, Intersex, Queer, Asexual, Sistergirl and Brotherboys (LGBQTIA+SB).	https://blackrainbow.org.au/contact/
Queensland Council for LGBTI Health	Supporting the health of LGBTQIASB+ communities in Queensland.	https://www.qc.org.au/
LGBTIQ+ Health	Supporting the health of LGBTQIA+ communities throughout Australia.	https://www.lgbtiqhealth.org.au/
Respect Inc.	Promoting the rights, health, and wellbeing of Queensland sex workers.	https://respectqld.org.au/what-is-respect-inc/
Queensland Positive People	Supporting people living with and affected by HIV in Queensland.	https://www.qpp.org.au/
Sisters Inside	Supporting criminalised women and girls.	https://www.sistersinside.com.au/

Accessing services if you are d/Deaf or find it hard to hear

If you are d/Deaf or find it hard to hear or speak to hearing people on the phone, you may be able to access the services listed on this webpage through the National Relay Service (NRS).

The NRS is free and confidential and available 24 hours a day, except for Video Relay calls.

Relay Officers are specially trained staff who can assist by:

Changing voice to text, or text to voice
Changing Auslan to English, or English to Auslan
Staying on the line throughout the call to help you, without getting in the way or changing what is said.

Accessing services if you are a non-English speaker

If you are a non-English speaker and would like to access a service in relation to domestic and family violence, you may be able to access free translating and interpreting services through the Australian Government’s Translating and Interpreting Service (TIS) (or call TIS National on 131 450).

The following services are available:

Immediate phone interpreting
Pre-booked phone interpreting
On-site interpreting
Video remote interpreting.

TIS National can't guarantee the organisation you need to contact will accept calls from TIS National. The majority of TIS National services are free to non-English speakers as the organisation you are contacting will accept the charges for the service. If the organisation you are trying to contact will not accept the charges for the service, you may choose to register a personal account with TIS National and pay for the service yourself.

3. You Are Not Alone

You are not alone.

Say It Out Loud

UQ Support Services

National Support Services

Queensland Support Services

Reporting through the police

Helpful websites and resources

Accessing services if you are d/Deaf or find it hard to hear

Accessing services if you are a non-English speaker

Download Digital Resources

For Crying Out Loud - Digital Resources

Other Key Messages

1. Don't Oppress To Impress

2. Start By Believing

4. Violence Isn't Always Visible

5. Swipe Left On Online Abuse

6. Power Can Influence Play

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